ALL:
Final Bourbon Month Event: The WINTER WARMUP is taking place at the Tap Room FRI Feb. 23-SAT Feb. 24th!
FOCUS POINT: Food Feedback Awareness!! Challenge yourself to get one item on the feedback sheet per shift. Feedback can be positive (what guests enjoyed about the food item), and feedback can be negative (what guests didn’t particularly enjoy about the food item–what we can improve). Feedback on new items, daily specials, monthly specials are extremely helpful, but any food feedback is valued!
FOH:
The Tap Room still has Elijah Craig 18, Blood Oath Pact 9, & all of their Monday Bourbon Releases!! Since we are out of both Elijah Craig & Blood Oath let guests know to visit the Tap Room if they want to fulfill those stamps!
When dropping menus off at the host stand, please take a moment to help put them away for the hosts, or stack them into a neater pile. This is a very visible space to guests, and our hosts/food runners do a lot to support us–let’s help make this part just a little bit easier!
When restocking bottles, please wipe each bottle before placing it in the beer cooler–they are no longer in boxes in the cellar and they can get dusty/sticky (from the RB explosion).
Friendly reminder to do regular rounds to the Brewers Bar, Rail, & Game Room when bussing & wiping tables.
Reminder that we should be breaking down boxes & cardboard after restocks. Please do not leave piles by the beer cooler, in the cellar, or in the brewery downstairs.
If you are not actively getting drinks from the well, or if your drinks are not up in the well quite yet, please don’t stand in the well. The bartenders will do their best to get your ticket once they fulfill the tickets in order–oldest to newest ticket. While we do enjoy your company, this is an active work area, & we want to be sure that our coworkers have the space to tray up their drink orders as well.
FOCUS POINT: Do the Task BEFORE Signing Item Off on Task List Awareness! Please be sure to do the task at hand (Shift Change, Closing List, Opening List, etc.) BEFORE signing off for it. For example, Aardvarks need to be put into the Bar Cooler at night–this is on the Server Closing List. BEFORE checking this task off of the Server Closing List be sure to accomplish the task of putting the Aardvarks away first. Aardvarks have not been getting put away at night & the task is getting signed off.
BOH:.
Line: 1/18th pans and short 1/9th pans should stay upstairs, don't bring those to prep when taking plastic down.
Tracking: Secret Tracking this week was Biscotti! We sold 23 creme brulees and used 21 biscotti, so 2 were served without biscotti. This week's tracking will be Mac sauce.
FOCUS POINT–Line: Dish Pit Cleanliness Awareness!! Let’s be sure that we are not only focusing on dishes, but the machine itself–the filters should get a scrub down & rinsed throughout the shift.
FOCUS POINT–Prep: Sauce shelf organization Awareness! When writing the prep list Sunday, the sauce shelf was pretty disorganized which led to a couple sauces being made that should not have been–This also applies to the line for those filling fifos. Let’s be sure that we are keeping the sauces organized–keeping like sauces with like sauces!