ALL:
Due to warm weather approaching (YAY!), along with quite a few baseball games over the next few weeks, be aware that we will be getting a lot more customers! Be prepared for it to be busy this week!
Clarification regarding our earth burgers: the earth burgers made in prep are vegan. We use bread crumbs made from pan de campagne, a vegan bread, and they do not contain butter. We use a Sysco brand bread crumb when making meatloaf that is not vegan. In order to make this sandwich vegan for a customer, you will need to substitute the bread stop burger bun for a vegan bread option and hold or sub the mayo.
The OSU baseball game schedule has been posted in the kitchen next to the closet. Make sure to check the schedule and be prepared for a potential rush around these games, as they tend to draw quite the crowd!
Please make sure to remove old labels on fifos, food items, store n pours, etc. when backing out something new so it is clear what is in the container.
FOCUS POINT: Keeping Busy! While we still will have slower days or lulls between rushes, make sure we are keeping busy. Find shift change or cleaning tasks, run breaks, re-organize, etc. during those times. If you find yourself standing around, please stay motivated and look for something to do or ask a manager for any special projects.
FOH:
Reminder: the OLCC log is a living document that could possibly be used in court. Please make sure to keep our OLCC log professional with as many details as possible (while keeping the information clear and concise). This document should mainly be used for when you have to cut someone off, have to pull a drink, someone seems to be visibly intoxicated, you have to tell a patron to leave, etc.
We now have a separate notebook for communication/questions/etc! You are welcome to put your name/initials or leave it anonymous. Any type of question, comment, idea, thing to note, etc. can go in there. Please use the maintenance log solely for things that broke, need to be looked at, could use something else, seems off or funky, things like that!
If you have a few minutes of downtime, please be sure to check in with tables, pre-bus, and ask a customer if you can get them anything! While we are counter service, it improves the overall experience for the customer if we actively engage with them and offer suggestions and simply check in with them! (which usually leads to more $$ in your pocket!)
FOCUS POINT: SELECTION SERIES RELEASE! With the 4 Selection Series beers coming out on Friday, please make sure that you know what all 4 of them are, the main differences, and the various serving options for said beers! We will have laminated taster cards for flights that are available to customers and we will also have extra information on our taplists about these beers! In addition, the 4 packs will come pre-mixed with one can of each Selection Series beer (NO MIXING AND MATCHING ON THESE PRE-MIXED 4 PACKS) but crowlers are available for folks who may only want 1 or 2 of them.
BOH:
Please be sure to keep the oldest product at the front when rotating our products to ensure that the oldest product is used first.
When thawing frozen items, be sure to keep anything raw on the bottom shelf, and cooked/not raw on the one above it.
Be aware when storing bread in the walk-in overnight. Do not stack on top of the burger/porky buns as these are a lighter bread and squish easier.
FOCUS POINT: ORGANIZATION! When putting away orders (Sysco, transfers, Breadstop, etc.) please be sure to keep similar items next to each other and in the general area it should live in.