ALL:
Thank you to everyone for absolutely CRUSHING IT this past weekend! We had great communication, teamwork, and hustle!
Our February monthly specials (oysters as well as red beans and rice) will be available until March 6th. After that, we will be switching it up to an asparagus melt and a shepherd's pie.
FOCUS POINT: 86’ED ITEMS: Let’s focus this week on communication regarding 86’ed items. We should be checking in with every staff member as to what we are out of, what we need to put numbers in for, etc. This includes updating the whiteboard, making sure that customers are knowledgeable about popular items that we are out of for the day, and ensuring that these items are completely updated within our systems. BOH staff can also always inform a manager if they feel it is necessary to run to the pub to grab more of a product. If we are low on an item for the day and you are ordering food for your break, please try out a new item that you have not had in a while and provide some feedback!
FOH:
The safe located upstairs has been acting up as of late. Please keep the money bags (with the drop and tip bundles) in the downstairs safe when closing at night until we are able to fix the issue.
We will be switching up our seasonal lemonade to BLOOD ORANGE next Friday (March 8th)!
When we ring in orders for parties, even if they are paying as they go, we should make sure that we are ringing in items under the proper table. If a table moves, please make sure that we are updating the table number (this includes the ticket on the line).
As we transition into our sunnier, warmer days, we will have a lot more people that want to sit outside. Please make sure that we are checking for any large debris outside while we pre-bus and bus tables.
FOCUS POINT: BAR AWARENESS! Please make sure we don't forget about our bar customers when it gets busy. It is easy to get caught up in getting the lines down and clearing the window, but we need to make sure we are giving the same great service to our bar patrons, as well!
BOH:
Alsco will be bringing another bag of yellow towels and an extra bundle of aprons each week so we don't continue to run out. Please be mindful of our towel usage (e.g. use a squeegee and dustpan to clean a spill or reusing towels under cutting boards when completing the closing duties). The head for the long sweeping broom will be replaced once a week, as well, so it should be good for gathering debris in the lobby.
FOCUS POINT: RESTOCKING THE LINE! Let’s make sure that we are restocking the line when we are both doing the flip/closing and after the lunch rush on weekends. This is alway a good opportunity to check our stock and inform the next people on of anything that we might be running low on and what needs to be prepped before our dinner rush.