ALL:
We now have snacks for employees! If you ever find yourself hungry, but you are on a budget, we have snacks and supplies to make P,B & J sandwiches in the employee break area! Feel free to grab whatever!
FOCUS POINT: The FRESH POW PARTY is this Friday! Get excited, talk it up with customers, spread the word, and be ready for a fun day! Know all the details!
FOH:
There will now be a stack of paktech lids to the left of the front cooler to make it easier for customers to mix-and-match beer to go.
Please double check that all cards are being fully pre-authorized for every table that we serve.
Please try and check the dish catch during the day. We have been noticing a lot of build-up in the entrapment at night and it has been leaving residue on our glassware after they have been getting washed, spray it off with the dishpit hose.
Please try to ensure that we are still providing excellent customer service, regardless of what time of the day it is and how busy we are. We should always be trying our best to check in with customers, pre-bus tables, and ensure that our restaurant is always ready to go for our next customers.
We are filling up with large party reservations, make sure you are aware of any that day, communicate with the kitchen, and give them great hospitality!
FOCUS POINT: Upselling our products! Try and offer customers packaged beer (especially on Sundays), another round of drinks, appetizers, merchandise, etc! Make it seem natural, don't try to force it into conversation.
BOH:
New December specials and menu changes. Make sure you know what’s up and ask if you have questions!
FOCUS POINT: Maintaining the temperature log and the weekly cleaning list! If you find yourself with downtime, please try and update the temperature log and complete the weekly cleaning checklist.