ALL:
With the new ciabatta and banh mi buns rollout, please make sure we are tasting the product, getting feedback and passing it along, and really get excited about how awesome our Bakery is!
Make sure you know what to do in the case you or a coworker gets injured! Write the incident in the safety log, assess if they/you need help cleaning up, utilize the first aid kit if necessary. If need to leave work, make sure a manager is aware, and if going to urgent care or ER you must fill out a Saif form and tell Shelby in HR. Any questions reach out to Shelby!
FOCUS POINT: Drains! Make sure we are monitoring the drains in the kitchen and behind the bar. Keep them clean, keep an eye to make sure they stop from overflowing, and make sure you know what to do if it does overflow.
FOH:
No matter the flow of the restaurant, make sure we are taking laps to check in with all guests. That is a great chance to get food feedback, grab them another round, pre-buss, and give exceptional service! Take a handheld with you if that is easier!
If you haven't yet, make sure you take a look at the new coravin wine system and read the how-to pamphlet. It is super important we do this every time we pour wine. Please be very careful with the equipment!
Please really push packaged beer this week!
FOCUS POINT: Suggesting menu items! Please make suggestions, mention new items/specials, fan favorites, etc. with customers. Try to suggest a menu item to at least 3 different people each shift you work this week!
BOH:
We have had the grease traps and drains serviced in the past week or so. Hopefully this will take care of the floor drain backing up. Please continue to keep the screen cleared and let a manager know if it backs up again.
FOCUS POINT: Menu Updates! Be aware of changes made to the ciabatta and banh mi buns happening this week. The bakery has tweaked these breads so they may look a little different. Firing procedures are close to the same, but know the subtle differences.