ALL:
Happy Thanksgiving!! This week will be busy with families and friends that haven’t seen each other in a while. People also don’t like cooking the evening before the holiday so be prepared to rock out some business the day before & after the holiday for sure!!
Figgy pudding has been living on the bottom of the sauce shelf in the prep walk-in, since we have more space there. If you can't find it, ask someone to double check. With that in mind, please always ask someone to double check for an item before we 86 it!
Let's make sure that the door by the ice bin is unpinned & closed during service!
FOCUS POINT: Slow Down When Going Through Prep & Call Corners!! Please SLOW DOWN & be more aware of your surroundings when entering the Prep Kitchen–also call CORNER when going around the corner by the dishwasher. This is especially important when moving quickly down those stairs, but please don’t run around that corner. Also, please be aware that Prep is an active workspace so give them space especially when they’re putting or pulling things out of the oven–don’t try to squeeze through!
FOH:
Servers, please let hosts know when you have bussed and/or cleaned a table, especially when we only have one host. Keeping up this communication will help our flow and get tables seated more efficiently!
The Mill Room light needs to be off during service, so please turn off the light as part of the opening duties.
FOCUS POINT: Section Balance & Section Awareness Awareness!! Servers, if you see another server getting slammed but your section is slower, it’s ok to communicate with the server/float/host & offer assistance by taking/starting that table from/for them for that round of service! Also, be aware of self-seaters! If you see someone in your section without menus that is NEW make sure to KINDLY greet them and ask if the host sat them, or if they still need to be checked in.
BOH:
Line: Please do not let the refrigeration doors slam–this destroys the seals, & if you're unfortunate enough to be bending down next to it it really hurts the ears!
Prep: Make sure labels are clear, complete, & accurate every time (taster, original initials plus yours, old labels off, etc.)
FOCUS POINT–Prep: Dishwasher Awareness!! Let's work on keeping debris out of the dishwasher to keep our dishes clean. Fully rinse dishes before they go in and be careful not to spray out dishes in a way that directs overspray into the dishwasher (ask a lead if you are not sure what this means). If dishes come out dirty, drain the water & clear debris, and check that all jets are spraying.
FOCUS POINT–Line: Appropriate Timing of Completing Tasks Awareness!! Sometimes when a task is done too soon it not only gets dirty again but will have to be redone. For example, the cutting boards if they are done while we are still busy they just get dirty and will need to be cleaned again. Also, BEFORE we ask for a check out, take a couple minutes to inspect surfaces, doors, & handles to make sure they are appropriately cleaned & not greasy.