ALL:
Please make sure that all garbage and compost bags are replaced after they have been taken out
Please call a manager or the GM if it is busy and you need extra help; we can come in or help find someone. We would rather you take a few minutes to call someone than have our service standards suffer and you feel like you are drowning!
When taking out broken glass, please put it into a container to keep it all together (in the dumpster) or double trash bag it before placing it into the dumpster. Do not place it directly into the glass bin – only the dumpster!
FOCUS POINT: Monthly specials: Please make sure that we are aware of the new monthly specials and their procedures! Spread the word to customers and talk to other staff members about the new products that will be on our menu! Feel free to ask for a taster if you haven't tried one of the specials before!
FOH:
Please make sure that you are keeping up with customer engagement! If you have a minute, check in with tables, offer another round, offer to cash out a table, offer to-go boxes, etc. It's always important to go above and beyond for our customers!
When restocking beer, please make sure that you are properly rotating our product, that there are no partial 4-packs hidden behind full 4-packs, and that everything is organized and looking B-E-A-UTIFUL!
We have a new cocktail that is launching on Friday! Wahoo! This will replace the paloma. It will be called “Horizon Sun” and will have buffalo trace, vermouth, blood orange, cherry liquor, and bitters!
FOCUS POINT: Bakery highlight: Make sure that we are reading the bakery highlight, engaging with customers about the bakeries products, and try your best to suggest our baked goods to at least 3 customers per shift! Our bakery is absolutely AMAZING and their products deserve all of the love that they put into their baked goods!
BOH:
The round dishwasher screens need to be removed, scrubbed, run through the dishwasher, and replaced at the end of the night by the closer. There should never be any food debris and there should also be no dishes left in the bottom of the dishwasher.
Please do not overfill sauce cups when plating. Rarely do they sit flat on the plate, so there needs to be room for the bullet to tilt with spilling onto the food.
The happy hour chopped cheese will be using the 3 oz. burger balls for this month.
FOCUS POINT: Veggie freshness and size awareness: With the salad season beginning along with the debut of our amazing white bean dip, let’s focus on serving a fresh, consistent, and b–e-a-utiful product! The cucumbers must be sliced at a ⅛ on the mandolin. Please make sure that we are checking for the crispiness of our cucumbers, Carrot sticks should be “the size of Sarah’s pinkie finger.” Peas should be snappy and unblemished! If you happen to notice any item of poor quality, please let James know so that we can adjust our supplier or par amount!