ALL:
If you ever are feeling overwhelmed, worked up, etc. please feel free to take a second off the floor to collect yourself, reset your mind, and take a breather if needed. Just let someone know you are taking a second before leaving the floor.
FOCUS POINT: BOH/FOH communication! Keep up the positive communication, work together, and offer a helping hand when you can.
FOH:
At the moment, we are unable to fill crowlers or growlers of Block Water, as the carbonation will not hold up.
This Sunday, all draft beer (excluding perpetuals, hypnosis and imagine) will be on the $5 crowler special. There is a separate menu that is titled “Sunday $5 Crowler Draft Togo'' where all crowlers will ring in as $5. No need to apply a discount or anything. Please use that menu when ringing in a crowler that applies to the deal.
Please make sure we are obtaining and writing down food feedback on the sheet in the kitchen, especially with the new specials and dessert!
Please try to be as accurate as you can with entering how many people are in the party in toast when starting a table’s order! We look at that data weekly to help with scheduling, hours, etc.
FOCUS POINT: Hospitality! Make sure we are going above and beyond, giving great genuine service, and remember what makes the Taproom such a great place to come to (that would be because of how awesome we all are!)
BOH:
Please change the dirty rag bag when it is getting full, before it is overflowing and difficult to change.
Keep an eye on the floor drain under the handwashing sink throughout the day. If you notice it draining slow/clogging, pause both the front and back dishwashers, and clean any debris from the trap.
FOCUS POINT:Dry floors overnight! Let's try to make sure there is no standing water under the dishwasher overnight. During the day it is expected to be wet, but should be cleaned at night. Dry floors will help make sure there are no leaks and keep dirty/stinky areas from forming.